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DTSTAMP:20260911T005531
DTSTART:20221021T170000Z
DTEND:20221021T180000Z
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SUMMARY:Teaching Active Listening and Other Conversational Techniques
DESCRIPTION: REGISTER HERE: Collecting debts is very much like a dance between two individuals. The collector needs to read the consumer and react to what he or she says to keep the conversation moving. Being able to listen to what someone says and then develop questions or comments is a skill[..]
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