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DTSTAMP:20260911T163536
DTSTART:20230106T170000Z
DTEND:20230106T180000Z
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SUMMARY:How to Recreate the Live Agent Experience Using Digital Collections and Technology
DESCRIPTION: REGISTER HERE: The goal of technology is to try and mimic as much of the real-life interaction between a consumer and collector as possible — to not compromise anything and to try and augment the experience where possible. Figuring out what technology systems are needed and how to deploy them[..]
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