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DTSTAMP:20260911T114328
DTSTART:20230111T170000Z
DTEND:20230111T180000Z
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SUMMARY:Being Effective vs. Being Efficient: How to Balance Collections with Empathy
DESCRIPTION: REGISTER HERE: Being a good collector is very much like trying to keep a see-saw balanced. On one side is the empathy needed to be a good collector. On the other is the need to be persuasive and persistent enough to make sure the individual knows that he or she[..]
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