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DTSTAMP:20260911T223905
DTSTART:20250714T170000Z
DTEND:20250714T180000Z
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SUMMARY:AR Webinar: Getting the Most out of Call Calibration Sessions
DESCRIPTION: REGISTER HERE Call Calibration sessions are the equivalent of video replay for collection and contact center agents. They are chances to listen to recordings of previous conversations and point out what was done correctly and identify areas of improvement. They are a huge teaching opportunity for any contact center or[..]
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