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DTSTAMP:20260911T172643
DTSTART:20260501T170000Z
DTEND:20260501T180000Z
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SUMMARY:AR Webinar: Dissecting the FCC's Proposal for Onshoring Contact Centers
DESCRIPTION: REGISTER HERE The Federal Communications Commission has issued a proposed rule that would require that offshore customer service representatives be proficient in “American Standard English”\,  limit the volume of calls that a provider can handle offshore\,  and require that customers be informed that a CSR is offshore\,  while offering to[..]
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