BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//eventon.com NONSGML v1.0//EN
BEGIN:VEVENT
UID:6aa450fed6d5d
DTSTAMP:20260911T150534
DTSTART:20260507T170000Z
DTEND:20260507T180000Z
LOCATION:
SUMMARY:AR Webinar: Feel-Felt-Found and Other Tools to Communicate with Empathy
DESCRIPTION: REGISTER HERE Empathy in collections isn't optional\,  it's the key to building trust\,  de-escalating tough conversations\,  and unlocking payments. Techniques like "Feel-Felt-Found" help agents validate emotions\,  share relatable stories\,  and guide toward solutions without confrontation. In this webinar\,  sponsored by Halsted Financial\,  a panel of experts will break down empathy[..]
END:VEVENT
END:VCALENDAR