Month: December 2016

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...

The owner of a New Jersey collection agency has filed suit against five plaintiffs' attorneys for engaging in a "mafia-style" ...

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...

Not enough healthcare providers are talking to cancer patients about the costs of coverage, according to a new study. Nearly ...

A plaintiff's attorney who has been involved in at least three dozen cases against collection agencies was shown the door by ...

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...

One of the most common and well-used tactics by consumer advocates and legislators when looking to illustrate the unscrupulous side ...

For the past two years, the planned adoption rate of Integrated Voice Response (IVR) technology among collection agencies has surged, ...

It appears as though the Consumer Financial Protection Bureau is done with its rulemaking until after President-elect Donald Trump takes ...

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...