Home 3 new

Schedule for Thursday, September 10
(all times ET)

8am —  The Human Oversight Imperative: When AI Needs Guardrails (From 11/20/2025)
9am — Teaching Collectors to Be Better at Thinking on Their Feet (From 3/18/2025)
10am — Will the Prohibitions on Credit Reporting Lead to More Collection Lawsuits? (From 2/3/2025)
11am — Best Practices in Handling Payment Processing Fees (From 12/11/2023)
12pm — Watching a Mock 30(b)(6) Deposition and How it’s Different from Deposing a Consumer (From 3/7/2024)
1pm — The Types of Consumers that Sue Collectors (From 5/21/2024)
2pm — Defending FCRA Lawsuits (From 8/19/2024)
3pm — Trend Analysis: Making Decisions Without a Data Team
4pm — How to start with Agentic AI  (Fromm 07/13/2026)
5pm — What the New California Regulator Means for the Credit & Collection Industry (From 05/19/2026)
6pm — The Red Flags Not to Ignore When Hiring Collectors and Customer-Service Reps (From 03/23/2026)