Month: April 2026

ST. GEORGE, UTAH -- Jeff Toister, a globally recognized customer service expert and bestselling author of Human Service, delivered a ...

Compliance

Judge Allows FCRA Claim to Proceed Over Post-Forbearance Credit Reporting

A District Court judge in New York has partially granted a motion to dismiss in a Fair Credit Reporting Act ...

Compliance

Appeals Court Revives FDCPA Case Over Out-of-State Garnishment

The Court of Appeals for the Sixth Circuit has revived a Fair Debt Collection Practices Act case against a collection ...

Getting to Know

Getting to Know Eric Hinderberger of Provana

I am thrilled to announce that the Getting to Know series is sponsored by TEC Services Group. TEC Services Group ...

Webinar Highlights

Testing What Works: Scaling Outreach Experiments with Modern Tech

by Kristine Manjares

https://vimeo.com/1185442918

Daily Digest

Daily Digest – April 22. CFPB Final Rule Eliminates Disparate Impact Standard Under ECOA; Judge Dismisses FCRA Claims Against Credit Union Over Charged Off Auto Loan Reporting

CFPB Final Rule Eliminates Disparate Impact Standard Under ECOA The Consumer Financial Protection Bureau has finalized a rule that reshapes ...

General News

39 Companies Seeking Collection Talent

by Kristine Manjares

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs ...

Healthcare

Healthcare CFOs Sound the Alarm on Margins, Medicaid Cuts, and Rising Bad Debt Risk

Hospital and health system finances are entering a new phase that should have the attention of anyone collecting on medical ...

Compliance

CFPB Final Rule Eliminates Disparate Impact Standard Under ECOA

The Consumer Financial Protection Bureau has finalized a rule that reshapes how fair lending laws will be enforced, eliminating the ...

Compliance

Judge Dismisses FCRA Claims Against Credit Union Over Charged Off Auto Loan Reporting