Month: July 2026

https://vimeo.com/1213512265 The session, sponsored by TCN, explored how voice AI is reshaping phone-based customer interactions in collections, from inbound IVRs ...

Two recent pieces, a Stateline report and an article in The Journal of Federal Agency Action co-authored by Troutman Pepper ...

New Jersey is reaching into the Consumer Financial Protection Bureau's alumni network for its next top consumer protection official, a ...

A District Court judge in Georgia has denied a plaintiff's motion to vacate an arbitration award that was entered in ...

A District Court judge in Wisconsin has granted a defendant's motion to dismiss a Fair Debt Collection Practices Act lawsuit ...

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in ...

https://vimeo.com/1213234194 In a recent webinar hosted by Mike Gibb of AccountRecovery.net, industry experts Lauren Burnette (Messer Strickler Burnette), Chad Echols ...

House Republicans Float Sweeping CFPB Overhaul, Seek Industry Feedback Attorneys excluded from the definition of "debt collector." Complaint narratives pulled ...

A state Court of Appeals in Texas has reversed a trial court order appointing a post-judgment receiver to collect on ...

Millennials are the generation that made digital commerce feel routine, but new data suggests their actual payment behavior remains far ...