Month: September 2026

Contact center technology vendor UJET has published a seven-part testing framework intended to catch failures in agentic AI systems before ...

https://vimeo.com/1223614351?share=copy The webinar highlighted how mentorship programs can strengthen leadership pipelines in collection and servicing organizations. Panelists emphasized that mentorship ...

Consumer spending on subscriptions rose 7.7% year over year in July, outpacing total spending growth by more than a percentage ...

A District Court judge in New York has granted a defendant's renewed motion to compel arbitration in a consumer's Fair ...

A District Court judge in North Carolina has granted a defendant's motion for judgment on the pleadings in a lawsuit ...

A County Court judge in Florida has entered a judgment of more than $16,000 for a debt buyer following a ...

I am thrilled to announce that the Getting to Know series is sponsored by TEC Services Group. TEC Services Group ...

Judge Denies Process Serving Co.'s Motion to Dismiss FDCPA Sewer Service Suit A process server claimed 4,000 completed services in ...

Bank customers are increasingly using generative AI tools to research financial products but remain reluctant to share personal data with ...

The Club for Growth has asked the Federal Communications Commission to let political callers place artificial or prerecorded voice calls, ...