Analyzing and Responding to CFPB Complaints
https://vimeo.com/1202437929 The webinar underscored the CFPB complaints database as both a compliance requirement and a valuable operational intelligence tool. Panelists...
The 98% You Never Hear: Why Manual QA Sampling Is Now a Liability
https://vimeo.com/1202058146 The webinar, hosted by Mike Gibb of AccountsRecovery.net and sponsored by CSS Impact, explored the risks of relying on...
45 Companies Seeking Collection Talent
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...
The Power of Benchmark Groups
https://vimeo.com/1201734682 The webinar, sponsored by Applied Innovation, underscored the importance of benchmark groups in driving operational excellence across debt collection...
How the FDCPA, TCPA, and FCRA Work With Each Other and Conflict With Each Other
https://vimeo.com/1201379222 In this session, industry experts examined how the Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA),...
Consumer Attorneys Weigh in on AI
https://vimeo.com/1200699912 In a recent AccountsRecovery.net webinar sponsored by InterProse, a panel of consumer attorneys explored how artificial intelligence (AI) is...
Outbound AI Voice Bots and the Law: Compliance Requirements You Cannot Ignore
https://vimeo.com/1200364764 In a recent AccountsRecovery.net webinar sponsored by CSS Impact, industry experts explored the compliance challenges and opportunities of outbound...
Leveraging RCS and Digital Portals for Frictionless Recovery
https://vimeo.com/1200028485 Hosted by Mike Gibb of AccountsRecovery.net and sponsored by Fiber by Clerkie, the session explored how Rich Communication Services...
45 Companies Seeking Collection Talent
During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...
The Vendor Conversation Nobody’s Having: What Your Tech Providers Owe You on Compliance and Performance
https://vimeo.com/1199687837 The webinar “The Vendor Conversation Nobody’s Having: What Your Tech Providers Owe You on Compliance and Performance” brought together...
