Collection Firm Sues Citibank For Non-Payment of Collection Fees for $40 Million of Forgiven Loans
Citibank has not paid a collection law firm $8 million it is owed as part of an agreement to collect...
Judge Denies MTD in FDCPA Suit That Included Contingent Collection Fee in Initial Letter
When is the right time to include a contingent collection fee in a collection letter? Not in the first one,...
Ringless Voicemail Company Stratics Networks Leaves Server of Call Recordings Exposed
A server of Stratics Networks -- a ringless voicemail provider -- was left open and accessible to anyone with a...
Daily Digest – April 11. Getting to Know Boyd Gentry; Judge Partially Grants MTD in FDCPA Letter Case, But Also Hints At Awarding Summary Judgment for Plaintiff
The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing...
Judge Partially Grants MTD in FDCPA Letter Case, But Also Hints At Awarding Plaintiff Summary Judgment
A District Court judge in New York has partially granted a defendant's motion to dismiss but also ordered the defendant...
Senate Subcommittee Holding Hearing on Robocalls Today
The Senate Commerce Committee's Subcommittee on Communications, Technology, Innovation is scheduled to hold a hearing today on the topic of...
Average Tax Refund Inching Higher: IRS Commissioner
After a slow start, the average income tax refund has rebounded and is now pretty close to the average refund...
Getting to Know Boyd Gentry
Like most, Boyd Gentry did not grow up with aspirations of being in the credit and collection business. But he...
‘Service With a Smile’ May Lead Employees to Drink More: Research
Collection agencies ask their collectors to be happy and upbeat when on the phone, and many trainers tell collectors to...
Daily Digest – April 10. Judge Denies Class Certification in FDCPA Service Fee Case; Judge Grants MTD in FDCPA Letter Case
The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing...
