Richard D. Schultz, a former collection agency owner in Ohio, is going back to prison, and will have to pay...

Cities and towns in Mississippi are making changes to their local laws to be able to collect more unpaid fines...

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs,...

Don Maurice of Maurice Wutscher has written about a case where a collection agency was faulted for relying on a...

The Department of Education yesterday announced that it had approved nearly 13,000 applications for student loan debt forgiveness. The approvals...

A plaintiff in Pennsylvania, Sandra Corrigan, has filed a class-action lawsuit against Seterus Inc., a mortgage loan servicer, alleging the...

In terms of origin stories for how people came to work in the ARM business, Linda Straub Jones might just...

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs,...

ACA International has released a survey, conducted by the firm of Ernst & Young, on the impact of third-party collections...

Showing professionalism, effective networking, and knowing the ins and outs of a particular case have never been more important for...