More than 25% of individuals who interact with TrueAccord's automated collections platform do so outside of the communications window allowed...

The attorney generals of California, Massachusetts, New York, and Illinois have filed a lawsuit against the Department of Education and...

A group of 16 attorneys general -- all Democrats -- have written a letter to President Trump, expressing their plans...

A District Court judge in Massachusetts has denied a motion to dismiss a lawsuit against a debt collection attorney and...

Households would be better off keeping $1,000 in the bank than using it to pay down $2,000 on a high-interest...

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs,...

The Department of Defense must now update its regulations regarding debt collections of military personnel to align them with civilian...

The Wichita County (Texas) Sheriff's office has decided to close its collections department, which went after individuals with unpaid fines...

If you ever have an open house or are shopping at Homegoods, keep an eye out for Christina Rioux. Chrissy,...

The New York City Court of Appeals has ruled that all members of a putative, uncertified class-action must be notified...