Consumers Want Installments, Just Not From BNPL Providers
Buy now, pay later was billed as the credit card killer. A year of consumer data suggests it did something...
All 50 State AGs Unite Behind Tougher FCC KYC Rules
A bipartisan coalition of 50 state attorneys general is urging the Federal Communications Commission to adopt stricter "Know Your Customer"...
Why AI Could Make Bank Customer Service Worse Before It Gets Better
Banks are pouring AI investment into their contact centers, but new Deloitte research suggests many institutions could be automating their...
State Appeals Court Upholds Denial of Reconsideration in FDCPA Suit Over Repossessed Vehicle
The Wisconsin Court of Appeals has affirmed the denial of a motion for reconsideration in a lawsuit that included a...
Judge Rejects Bid to Send FCRA Suit Back to Small Claims Court
A District Court judge in California has denied a motion to remand a Fair Credit Reporting Act lawsuit back to...
Judge Trims Defense Expert Testimony in FDCPA Class Action Over Collection Suits
A Magistrate Court judge in New York has granted in part and denied in part a motion to exclude the...
Daily Digest – July 28. 275 Paragraphs Later: FDCPA Suit Over One Phone Call Seeks $35k; Judge Rejects Attempt to Undo Arbitration Loss for Plaintiff in FCRA Case
275 Paragraphs Later: FDCPA Suit Over One Phone Call Seeks $35k A four-minute phone call. A $1,758 rental car debt....
Workers Use AI Daily but Balk at Letting It Act Alone: Report
Three quarters of employees now use artificial intelligence every day, but most are not ready to let it act without...
The New York Times on the Surge in Collection Suits
The New York Times has published a consumer-facing look at the rise in debt collection lawsuits, and members of the...
Post-Chevron, Post-CFPB: State Enforcement Is the Story Now
Two recent pieces, a Stateline report and an article in The Journal of Federal Agency Action co-authored by Troutman Pepper...
