Technology

Artificial intelligence is officially mainstream. According to Visa’s latest American Mood Trend report, more than 20% of U.S. consumers who...

A new research paper published last week may signal a seismic shift in how companies study consumer behavior. The study,...

Bank of America has launched AskGPS, a generative AI-powered assistant built to help its Global Payments Solutions team instantly resolve...

Banks may project stability and structure, but behind the scenes, many are grappling with the same technology and data headaches...

Artificial intelligence has crossed a critical threshold in the world of voice technology. According to researchers at Queen Mary University...

A Pennsylvania-based collection agency has agreed to pay $2.6 million and implement sweeping data security reforms to settle claims stemming...

A bipartisan push in the Senate could reshape the legal landscape for artificial intelligence, opening the door to lawsuits against...

Financial institutions and everyone in the credit and collection industry are sitting on a goldmine of customer intelligence hidden inside...

Akuvo, a technology provider specializing in collections and credit risk management products, announced yesterday that it has received a strategic...

Swedish BNPL giant Klarna’s $15 billion IPO wasn’t just about raising capital. It highlighted how one of the most-watched fintechs...