Technology

Fifty-three state financial regulatory agencies have imposed a $20 million penalty on Bayview Asset Management LLC and its affiliates —...

Artificial Intelligence is revolutionizing industries, including credit and collections, but contrary to popular opinion, it's far from unregulated. Ellen Rosenblum,...

iWallet, a payment solutions provider, has launched what it says is the first PCI-compliant telephone order system that uses voice...

Zillennials, individuals born between 1991 and 1999, are influencing payment preferences as their spending power grows. This tech-savvy generation favors...

The race to automate enterprise processes has shifted dramatically, with AI agents emerging as the next frontier in intelligent automation....

InDebted, the global partner in collections solutions for future-thinking organizations, today announced the acquisition of Receeve, a leading collections decisioning...

Separate articles, each relying on surveys and data, highlight a significant shift in how consumers prefer to bank and make...

A pair of bills have been introduced in the House of Representatives by Rep. Maxine Waters that aim to provide...

The introduction of generative AI-powered voice bots in customer support marks a significant advancement in operational efficiency for contact centers...

While other regulators have announced plans to stop issuing new rules or guidance during the transition period before President Trump...