Technology

Consumers have more payment options than ever, and companies in the accounts receivable management industry are trying to balance that...

I know, right from the outset, that most of you are going to read this and then immediately move on...

I know, I know, you're still trying to wrap your head around taking payments via Venmo and PayPal, but there...

"When automation swallows up jobs, it often comes for customer service roles first," notes an article that was published last...

In a time where the lines between healthcare and finance are increasingly blurred, one company is standing out: Collectly, a...

The landscape of healthcare is changing dramatically, with digital platforms becoming a central component of the consumer experience. Today's consumers...

The payments landscape has been changing for a number of years now as people move away from cash and checks...

A quartet of Senate Democrats are calling on the Consumer Financial Protection Bureau to "take action" and protect consumers from...

When one of your collectors is lucky enough to get someone to pick up the phone, are they sure they...

In advance of a webinar I am hosting next week on the topic of "What’s the Next New Channel?" comes...