Technology

The Federal Communications Commission, in another effort to crack down on the volume of illegal robocall traffic, is seeking comment...

A hospital in Alabama should serve as an example to every type of collection operation, be it a third-party agency,...

ST. GEORGE, Utah – May 11, 2021 – TCN, Inc., a global provider of a comprehensive cloud-based call center platform for...

A security researcher who is also a student uncovered a technical flaw that allowed him -- and anyone else who...

Artificial intelligence has become a big buzzword in the accounts receivable management industry during the past couple of years. Companies...

The COVID-19 pandemic has accelerated the shift to more automation in the call center world, and technology is allowing chatbots...

CORAL SPRINGS, FLORIDA, March 22, 2021—Meduit, one of the 10 largest healthcare revenue cycle management (RCM) solutions companies, has consolidated...

FRANKLIN, MA – March 16, 2021: Interactions, one of the world’s largest standalone conversational artificial intelligence (AI) companies, today announced that NRA Group,...

Attorneys general from 41 states have reached a settlement with Retrieval-Masters Credit Bureau, which operated a collection agency under the...

Cedar, an online service that aims to help patients pay their medical bills online, has announced that it has raised...