Technology

The security controls within the tool used by the Bureau of Consumer Financial Protection to accept and manage consumer complaints...

A pair of entrepreneurs who built a platform that matches small businesses with collection agencies to help collect on unpaid...

More and more of the software used by companies in the ARM industry is based online or in the cloud,...

Collection agencies that have not incorporated data analysis into their decision-making and strategic planning need to do so now and...

To be honest, when I first saw the acronym GDPR showing up on sites and articles, I thought it was...

Do people prefer to talk to humans or robots when managing their unpaid debts? That is going to be the...

Are human debt collectors dinosaurs who will one day be replaced by chatbots and artificially intelligent-driven computers? A published report...

The law firm of Buckey Sandler has announced a new licensing product, called Approved, which will be offered to financial...

EDITOR'S NOTE: The following was written by Linda Straub Jones, Director, Collections Compliance, LexisNexis Risk Solutions I attended 10 industry conferences...

ACA International has filed comments with the Federal Communications Commission over its proposed rule that would enhance call blocking options...