Technology

Compliance is king these days in the ARM industry. That includes how collection agencies and debt buyers process payments, as...

BillingTree®, the leading payment technology and services provider, today announced Account Receivables Management (ARM) specialist Cyclone Software will integrate the...

An Appeals Court has overturned a $2 million verdict against Global Connect, which was purchased by TCN, in a lawsuit...

Credit reporting disputes have become the industry equivalent of ants at a picnic, an endless headache with no sign of...

The Federal Communications Commission yesterday announced its intention to create a database of reassigned phone numbers that will be used...

Speech analytics have been a tough sell for smaller collection agencies and contact centers. The complexity and sophistication of the...

There is still a lot of uncertainty within the ARM industry about the requirements to accepting different kinds of payments and...

The company that had requested the Federal Communications Commission exempt ringless voicemail from anti-robocall rules has withdrawn its request, after receiving...

A lack of adapting to evolving technology and an explosion in the number of lawsuits filed alleging violations under the...

For anyone middle-aged, they might remember the “G.I. Joe” cartoon series. At the end of every episode, aside from wondering...