Webinar Highlights

https://vimeo.com/1216081458 Trust is the cornerstone of effective collections. In this session, sponsored by CSS Impact, panelists from TSI, Teleperformance, and...

https://vimeo.com/1215731793 The webinar, sponsored by CSS Impact, highlighted how collection litigation is shifting under new judicial appointments, evolving compliance frameworks,...

https://vimeo.com/1215438854 he webinar on BBB and Google reviews highlighted how online feedback shapes consumer trust, regulatory scrutiny, and business growth...

https://vimeo.com/1215139864 In a recent webinar, legal experts highlighted the evolving risks driving lawsuits and regulatory actions against creditors and collectors....

https://vimeo.com/1214506372 The webinar, moderated by Dennis Barton of Barton Law Group, brought together compliance and legal experts to discuss the...

https://vimeo.com/1214221706 In the recent webinar, sponsored by CSS Impact, experts discussed how AI is moving from pilot projects into frontline...

https://vimeo.com/1213839479 This webinar, sponsored by Dial Connection and Concepts2Code, explored how agencies can move from fragmented multi-channel outreach to true...

https://vimeo.com/1213512265 The session, sponsored by TCN, explored how voice AI is reshaping phone-based customer interactions in collections, from inbound IVRs...

https://vimeo.com/1213234194 In a recent webinar hosted by Mike Gibb of AccountRecovery.net, industry experts Lauren Burnette (Messer Strickler Burnette), Chad Echols...

https://vimeo.com/1212585713 The webinar explored how agencies must handle consumer revocation requests across all communication channels - texts, calls, emails, and...