What Should be on your Collector Scorecard (From 6/30/2025)
https://vimeo.com/1097792121?share=copy Transcript Mike Gibb 0:00Gibb, Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I run ...
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How to Convince Consumers You Are on Their Side (From 6/24/2025)
https://vimeo.com/1096118928?share=copy Transcript Leslie Bender 0:06We give folks a few minutes to come on Good afternoon, everybody. I hope you aren't ...
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Real-Time Speech Analytics (From 6/20/2025)
https://vimeo.com/1095375598?share=copy Transcript Mike Gibb 0:00Mike Gibb, Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I ...
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You’re Building a Collection Operation from Scratch (From 6/19/2025)
https://vimeo.com/1094857745?share=copy Transcript Mike Gibb 0:00Gibb, Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I run ...
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How to Talk the Talk and Be a Leader in Your Operation (From 6/16/2025)
https://vimeo.com/1093860662?share=copy Transcript Mike Gibb 0:00Gibb, Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I run ...
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Building an Effective QA Program That Goes Beyond Call Monitoring (From 6/13/2025)
https://vimeo.com/1093378685?share=copy Transcript Mike Gibb 0:00Gibb, Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I run ...
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Will vs. Skill-Separating Those Who Can From Those Who Won’t (From 6/11/2025)
https://vimeo.com/1092553103?share=copy Transcript Mike Gibb 0:03Gibb, Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I run ...
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Consumer Psychology-Understanding Financial Decision-Making (From 6/6/2025)
https://vimeo.com/1091581611?share=copy Transcript Mike Gibb 0:03Gibb, Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I run ...
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Adapt or Die-How to Avoid Falling Too Far Behind (From 5/30/2025)
https://vimeo.com/1089534681?share=copy Transcript Mike Gibb 0:04Gibb, Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I run ...
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How to Conduct an Employee Review or Give Feedback (From 5/28/2025)
https://vimeo.com/1089536509?share=copy Transcript Mike Gibb 0:03Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb right around accounts, ...
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