(Re)Evaluating the Performance of Your Servicer Network
https://vimeo.com/1196236035 Transcript Mike Gibb: Hey, everybody. Welcome. Thanks for joining us today. My name is Mike Gibb. I run Accounts ...
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Premium Content Category: Operations
Retaining Top Performers in a Tough Labor Market (From 05/19/2026)
https://vimeo.com/1193848246?share=copy&fl=sv&fe=ci Transcript Mike Gibb: Hey, everybody. Welcome. Thanks for joining us today. My name's Mike Gibb. I run accountrecovery.net, and ...
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Can Small Collection Operations Compete? (From 05/15/2026)
https://vimeo.com/1193161402?share=copy&fl=sv&fe=ci Transcript Mike Gibb: Hey, everybody. Welcome. Thanks for joining us today. My name is Mike Gibb. I run accountrecovery.net, ...
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Best Practices Dealing With Reassigned Numbers (From 05/14/2026)
https://vimeo.com/1192506976?share=copy&fl=sv&fe=ci Transcript Mike Gibb: Hey, everybody. Welcome. Thanks for joining us today. My name is Mike Gibb. I run accountrecovery.net, ...
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Best Practices in Managing 3rd Party Implementations (From 05/08/2026)
https://vimeo.com/1191059280?share=copy&fl=sv&fe=ci Transcript Mike Gibb: Hey, everybody. Welcome. Thanks for joining us today. My name's Mike Gib. I run AccountRecovery.net, and ...
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What You Can Learn From Consumers Who Don’t Interact With You (From 04/28/2026)
https://vimeo.com/1187614522?share=copy&fl=sv&fe=ci Transcript Mike Gibb: Hey everybody. Welcome. Thanks for joining us today. My name's Mike Gibb. I run account recovery.net ...
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Optimizing Cost per Resolution (From 04/27/2026)
https://vimeo.com/1187250086?share=copy&fl=sv&fe=ci Transcript Mike Gibb: Hey everybody. Welcome. Thanks for joining us today. My name's Mike Gibb. I run account recovery.net ...
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Let’s Start a Collection Operation! (From 04/23/2026)
https://vimeo.com/1186139424?share=copy&fl=sv&fe=ci Transcript Mike Gibb: Hey everybody. Welcome. Thanks for joining us today. My name is Mike Gibb. I run a ...
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How to Position Your Operation for Short- and Long-Term Success (From 04/22/2026)
https://vimeo.com/1185867097?share=copy&fl=sv&fe=ci Transcript Mike Gibb: Hey everybody. Welcome. Thanks for joining us today. Appreciate you being here. My name's Mike Gibb, ...
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A Roadmap for the Future of AI in Credit and Collections (From 04/20/2026)
https://vimeo.com/1185079974?share=copy&fl=sv&fe=ci Transcript Mike Gibb: Hey everybody. Welcome. Thanks for joining us today. My name's Mike Gibb. I run account recovery.net ...
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