How to Ensure Agents Don&#8217;t Forget What They Learned During Training (From 9/4/2025)

https://vimeo.com/1116079492?share=copy Transcript Mike Gibb: Hey everybody. Welcome. Thanks for joining us today. My name's Mike Gibb. I run account recovery.net ...

How to Reignite Collectors Who Are Burnt Out (From 7/1/2025)

by mikegibb

July 6, 2025

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https://vimeo.com/1098041004?share=copy Transcript Mike Gibb 0:04Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb I run account ...

How to Shorten the Training Curve to Get New Collectors on the Floor Faster (From 4/1/2025)

by mikegibb

April 6, 2025

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https://vimeo.com/1072780412?share=copy Transcript Mike Gibb 0:03Mike, Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb I run ...

How to Identify & Hire People Who Are Going to Stay at Your Company (From 1/17/2025)

by mikegibb

January 19, 2025

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https://vimeo.com/1048024763?share=copy Transcript Mike Gibb 0:00Hey, everybody, welcome. Thanks for joining us today. My name is Mike Gibb I run account ...

How to Deal With Consumers You Think are Lying (From 1/12/2024)

by mikegibb

January 14, 2024

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https://vimeo.com/902424048?share=copy Mike Gibb 0:08Everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I run accounts recovery.net. And ...

The Common Pitfalls of Using a BPO Provider (From 12/20/2023)

by mikegibb

December 23, 2023

0

https://vimeo.com/897306054?share=copy Mike Gibb 0:12Hey everybody, welcome. Thanks for joining us today. My name is Mike Gibb. I run accounts recovery ...

How to Roleplay Effectively with Collectors (From 5/31/2023)

by mikegibb

June 3, 2023

0

https://vimeo.com/832865974?share=copy

Is Everything a Dispute? How to Train Collectors (From 4/25/2023)

by mikegibb

June 16, 2023

0

https://vimeo.com/822286338?share=copy Mike Gibb 0:04Hey everybody. Welcome. Thanks for joining us today. My name is Mike Gibb. I run accounts recovery.net. ...