REGISTER HERE

Coerced debt and identity theft often look the same on a credit report, but they are not the same legally or operationally. Misclassifying them can trigger compliance risk under the FDCPA and FCRA, derail legitimate recovery efforts, and harm consumers who are already vulnerable.

In this webinar, sponsored by CSS Impact, a panel of experts will break down how to differentiate coerced debt from identity theft, what documentation and legal protections apply to each, and how to build compliant workflows that reduce complaint exposure while improving consumer outcomes.

PANELIST

REGISTER HERE

AI is moving quickly, but that does not mean every collection operation should rush into every new tool. Moving too slowly can leave companies behind, while moving too quickly can create unnecessary costs, compliance risks, and operational challenges.

In this webinar, sponsored by TCN, a panel of experts will break down how collection agencies, debt buyers, creditors, fintechs, and healthcare providers can determine the right pace for adopting AI, identify the most valuable opportunities, and build a practical strategy for moving forward with confidence.

PANELIST