House Panel Debates Federal Privacy Bill
A House Energy and Commerce subcommittee yesterday took up the SECURE Data Act, a Republican-led bill that would create the...
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New York Fines Santander Consumer $400,000 Over Undisclosed Auto Loan Extension Fees
New York's Department of Financial Services fined Santander Consumer USA $400,000 and ordered more than $275,000 in restitution after finding...
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AI Could Erase Half of Customer Service Jobs by 2030: Forrester
Artificial intelligence could eliminate close to half of today's customer service jobs by 2030, according to a Forrester forecast released...
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Judge Certifies Class, Denies Summary Judgment in FCRA Case Over Reports Sold to Debt Collector
A District Court judge in North Carolina has certified a class of more than 800,000 consumers and refused to dismiss...
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Statute of Limitations Sinks Borrower’s FDCPA Claims
A District Court judge in Florida has dismissed a consumer's Truth in Lending Act and Fair Debt Collection Practices Act...
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