The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...

Calling it “fortunate” and “serendipitous,” the pair of former collection industry professionals behind RIP Medical Debt talked about the huge...

If the Consumer Financial Protection Bureau publishes its list of regulatory priorities as though it were the end credits of...

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...

Joining others, ACA International has filed its comment to the Federal Communications Commission's proposed rule that would allow for the...