The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...

ProPublica, which has written a series of articles that painted an incredibly negative picture of the collections and debt-buying industries,...

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...

The use of virtual debt negotiation tools has grown sevenfold in the past two years, according to the results of...

ACA International has published a report that questions the claims made by the Consumer Financial Protection Bureau related to the interactions between servicemembers...