During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...

A new survey of consumer attitudes toward automated customer service carries a pointed message for collection operations leaning harder on...

A Massachusetts judge has ordered an immediate stop to two debt collection businesses and their owners, handing the state's attorney...

The Court of Appeals for the Tenth Circuit has upheld an order pausing a consumer's federal lawsuit over a used-car...

In a case that was defended by Brit Suttell of Barron & Newburger, a Washington state appeals court has upheld...