SoFi Launches AI Financial Coach, Signaling Where Consumer Finance Engagement Is Headed
SoFi Technologies has launched SoFi Coach, an AI-powered chat tool that delivers personalized financial guidance inside its app, and the...
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Survey: 21% of Households Took on Debt to Pay Medical Bills as Insurers Bear Brunt of Public Anger
Americans are taking on debt, skipping treatments, and going without prescriptions because of healthcare costs, and a new national survey...
Collections Named Riskiest Banking Function for AI-Driven Consumer Harm in New Survey
Collections and recovery is the banking function where artificial intelligence poses the greatest risk of customer harm or regulatory exposure,...
Trump Nominates Brian Johnson, Former CFPB Deputy, to Lead Bureau
President Trump on Wednesday nominated Brian Johnson, a former CFPB deputy director and current Capital One executive, to lead the...
Judge Reverses Course, Tosses Willful FCRA Claim in Mixed File Case
A District Court judge in Texas has reconsidered his own ruling from earlier this year and granted summary judgment to...
