Member Profile: Getting to Know Jody Bellflower
Jody Bellflower came to collections in a very indirect way; he used to be a professional golfer. Now a vice...
Latest News
Community Hospital Shares Secrets To Boosting Patient Collections by 300%
For any collection agency that works with a hospital, be it large or small, this is an article that you might...
Daily Digest – November 30. Experts Share Advice For Handling Pre-Lit Demands; Compensation In Crosshairs of CFPB, Congress
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...
Experts Share Advice For Dealing With Spike of Pre-Litigation Demand Letters (Webinar Recording Available)
Pre-litigation demand letters have become a "scourge" on the industry, with lawyers sending as many as 10 demand letters for...
CFPB Moves Forward With Plan To Include Ratings For Complaint Handling
The Consumer Financial Protection Bureau is moving forward with its plan to include a consumer survey at the completion of...
