Increased Attention on Compliance Comes At A Cost For Collection Agencies
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Daily Digest – October 4. BillingTree Gets Private Equity Investment; Ohio Groups Join Together To Lobby CFPB For Stronger Consumer Protections
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...
Daily Digest – October 3. Retailer Agrees to Huge Settlement Over Sales, Collection Tactics; Debt Collection Case Alleges Women Were Shills For High Rollers
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...
Daily Digest – September 30. Collector Compensation in Crosshairs; Senator Warren Blasts Collection Practices
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection...
Developing Effective – And Compliant – Compensation Structures
The recent scandal involving Wells Fargo employees creating fake accounts in order to achieve sales targets has cast a spotlight...
