Some quick links to start your Monday. As banks move deeper into digital, it can be hard to manage and meet customers’ expectations … The cars to watch at the Los Angeles auto show … More than 9,000 companies have moved their headquarters out of California in the past seven years, according to a new study … A report from the poorest town in the poorest state in the U.S. … Black Friday myths that are costing you cash … The terrorists who orchestrated the terrorist attacks in Paris may have used PlayStation to communicate … Why you should never fly on a Monday … The size of the auto loan market is now more than $1 trillion … The most overpriced items on menus, according to chefs … How to fake necessary feelings in the workplace … Email subject lines guaranteed to get someone’s attention … Is the end near for tech startups?
NEWS
- A Florida woman is suing Wells Fargo for allegedly making more than 6,000 automated dialer calls to her cell phone after she missed a mortgage payment. The calls came over a period of four years. Some days, her phone would ring 20 times with calls from the bank, according to a published report.
- A state’s attorney’s office in Illinois has hired Credit Collection Partners to help collect up to $2 million in unpaid fines. The agency, which works with 40 different counties in Illinois, will charge a 30% fee on top of whatever it collects – the most allowed under state law.
- The city of Sante Fe, New Mexico is getting ready to write off $9 million in uncollected debt this year, after writing off nearly $10 million last year. The city is looking harder at hiring a collection agency to help recover some of those unpaid fines, especially as it faces a $15 million budget shortfall.
- A settlement in a federal court in New York City means that up to 75,000 New Yorkers will receive $59 million. The lawsuit, originally filed in 2009, accused a number of collection agencies of a process called “sewer service,” where a they would falsely attest to serving summons or notice of complaint to consumers. About 115,000 default judgments are expected to be vacated as part of the settlement.
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A little motivating for your Monday morning
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