The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
MEMBER PROFILE: GETTING TO KNOW TOM GOOD
- Tom Good, the managing partner of Barron & Newburger, is no stranger to the readers and webinar participants of AccountsRecovery.net. And there is a good reason for that. He’s eloquent, he’s great at breaking down complex legal arguments into language that people like me can understand, and he’s not afraid to speak his mind. That’s why I enjoy talking with him as much as I do. That, and our shared affinity for the University of Michigan. But he’s someone that everyone in the industry should know more about, too. Here’s a good start toward accomplishing that objective.
AN INSIDE LOOK AT HOW A CALL CENTER SCAM OPERATES
- There were sone headlines last year when a call center in India was shut down after it was revealed that the workers were impersonating tax collectors and calling individuals in the United States and Canada and scamming them. Some people lost thousands of dollars. Here is an in-depth look into that scam, including the scripts that were used by the call center workers.
COMPREHENSIVE OVERVIEW OF MADDEN v. MIDLAND FUNDING
- Another fairly comprehensive overview of Madden v. Midland Funding LLC, which was allowed to proceed as a class action following a ruling from a District Court judge on February 27. The case has implications for many in the ARM industry and reading yet another summary, which includes a discussion on the implications of the ruling, is time well spent.
WORTH NOTING: Some Marines look like they might be in hot water … What successful people know about taking calculated risks … The five key elements that every small business website should have … How a love of skee-ball created a million-dollar business … Photos from closed and abandoned golf courses … Meet the people who became millionaires and billionaires as a result of Snapchat’s IPO … The Transportation Security Administrations finds nine firearms per day … Was there some big concern about finding this out? … The 50 most promising startups you haven’t heard of.
How to make the perfect burger
There is a right way and a wrong way to use aluminum foil
If you have a tip or item you would like to share, or are interested in sponsoring the Daily Digest, please contact me at mike@canvasbusinessmedia.com.
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
