The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
EDITOR’S NOTE: AccountsRecovery.net launched its first-ever Compliance Survey. You can participate by clicking here. The survey is sponsored by WebRecon, TECH LOCK, LiveVox, Interprose, and Applied Innovation.
EXPERTS SHARE TIPS FOR BEST COMMUNICATION STRATEGIES
- Contact strategies — at least the most effective ones — are equal parts art and science, relying on data and experience to get in touch with individuals. A panel of experts from some of the largest collection agencies across the country shared their best practices and what they take into consideration when reaching out to individuals either via the telephone, through collection letters, or using more modern-day technology like text messages and emails. Other communication tools, like voicemails, direct-to-voicemail technology, and cell phones were also discussed during the webinar, which was sponsored by VoApps.
PROVEST ACQUIRES JJL PROCESSING
- ProVest today announced the acquisition of J.J.L. Process Corp. ProVest says it is the nation’s largest process-serving company. The acquisition aims to provide ProVest with a stronger presence in the ARM industry, the company said in a press release announcing the acquisition.
SENATE CONFIRMS TWO FCC COMMISSIONERS, WAITS ON CHAIRMAN’S CONFIRMATION
- The Senate yesterday confirmed Democrat Jessica Rosenworcel and Republican Brendan Carr as commissioners of the Federal Communications Commission, giving the FCC a full slate of five commissioners for the first time in nearly a year. In a somewhat surprising move, the Senate opted not to confirm FCC chairman Ajit Pai, instead deciding to wait until after the August recess to consider his confirmation.
RURAL HOSPITALS STRUGGLING WITH REVENUE CYCLE MANAGEMENT: STUDY
- Rural healthcare facilities are struggling mightily with their revenue cycle management functions, according to a new study. There are more uninsured patients in rural areas than urban centers, those living in rural areas are more likely to have chronic diseases and multiple health issues, and claim reimbursement is slower in those regions, according to the study.
WORTH NOTING: Five common mistakes you’re likely making when you’re networking … Companies need to put their employees ahead of their customers if they are going to truly succeed, according to new research … Honda Accords and Civics are the most stolen vehicles in the Untied States … Personal trainers reveal six exercises you should never do … Why mouse clicking should be on that list … The best state to live in if you want to become a homeowner … J.K. Rowling tops the list of the world’s highest-paid authors … Is the billable hour business model for lawyers getting ready to die?
How Conor McGregor makes and spends his money
The governor of West Virginia switched to being a Republican yesterday
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
