The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
CORDRAY RESIGNATION SENDS SHOCKWAVES THROUGH INDUSTRY
- So, did anything important happen yesterday? 🙂
- While it shouldn’t come as a surprise to anyone, the timing of Richard Cordray’s resignation as director of the Consumer Financial Protection Bureau was still unanticipated and caught most of the world by surprise. What is anticipated is that the move will set off a chain reaction at the agency that could re-shape consumer protection regulation for years to come.
- The industry had both good and less-good things to say about Cordray as he starts packing up his office for whatever will be the next chapter in his career.
- Speculation about who will replace Cordray has already begun.
- Companies that are in the crosshairs of the CFPB saw their stocks rise after news of his departure was announced.
GETTING TO KNOW NICOLE STRICKLER OF MESSER STRICKLER
- Even if she weren’t in the collections industry, Nicole Strickler would still be a litigator. That’s probably very helpful when it comes to negotiating with her two small children. What is probably not helpful in getting small kids to behave is Strickler’s love of winning. Nicole is set to be admitted before the Supreme Court soon, so we should check back on what will likely be a new career highlight. Although if she ever does win the lottery, that will likely off to travel the world. Read on to learn more about Nicole.
HEALTHCARE FACILITIES STILL FACING COLLECTION-RELATED CONCERNS: SURVEY
- The amount that healthcare facilities are collecting up front before service has provided has more than tripled in the past six years and the overall amount of accounts receivable has decreased, but there still are many collection-related concerns facing hospitals, according to results of a survey that were released yesterday.
BILLINGTREE LAUNCHES HEALTHCARE SURVEY
- BillingTree has launched its second annual Healthcare Operations & Technology survey. Participants in BillingTree’s first healthcare survey cited collecting money from patients as the most critical challenge in their revenue cycle management workflows. The payment processor also announced it is holding a webinar on December 13. The topic for the webinar is: Patient Receivables – Who Are The People In Your Care.
NEPOTISM RAMPANT IN CALIFORNIA TAX COLLECTION AGENCY
- Want to get a job at the agency in charge of collecting taxes in California? It’s all about who you know. More than 17% of the 4,767 employees working at the agency are related by blood, marriage, adoption or cohabitation.
WORTH NOTING: I don’t want to make light of this, but it could easily be included in an Alanis Morrisette song: the president of the American Heart Association is recovering from a heart attack … It’s the best of both worlds: spaghetti burritos are now a thing … A Da Vinci painting just sold for $450 million … A two-minute exercise to help you make smarter decisions … How to focus on what really matters … Thanksgiving dinner will be cheaper this year … The Army has decided not to move forward with a plan to accept more high-risk recruits … Here are 12 giveaways to help you tell if someone is lying … Tesla is introducing an all-electric heavy-duty truck today … An execution was called off in Ohio because officials couldn’t find a vein to insert the IV that would administer the lethal drugs … What to do if you think your phone isn’t working fast enough.
Three ways to pay off credit card debt
The most under-rated foods
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
