The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
CALIFORNIA AG SUES FOR-PROFIT UNIVERSITY FOR UNLAWFUL PRACTICES, INCLUDING COLLECTIONS
- The Attorney General of California has filed a lawsuit against Ashford University, a for-profit school, for engaging in unlawful business practices, including illegal debt collection activities. Ashford representatives are accused of threatening students and imposing unlawful debt collection fees, among a host of other allegations.
GETTING TO KNOW RICK PERR OF FINEMAN KREKSTEIN & HARRIS
- Unless you run into him in the clubhouse, it might be best to stay away from Rick Perr in the mornings. Of course, if you do run into him in the clubhouse, by all means be sure to compliment him on his attire. Perr has been defending collection agencies for nearly two decades, but has become much more prominent in the industry since being elected president of ACA International. Read on to learn more about Rick and why a book is likely not the best gift idea for him this holiday season.
JUDGE DISMISSES TCPA SUIT BECAUSE PLAINTIFF IGNORED REVOCATION INSTRUCTIONS
- A federal judge in New Jersey has dismissed a Telephone Consumer Protection Act lawsuit against a department store because the plaintiff did not revoke consent to receive text messages in the way that she was instructed to do so.
PLAINTIFF’S ATTORNEY ACCUSES OCWEN OF FLINGING “MUD” IN TCPA LAWSUIT AGAINST SERVICER
- The lawyer representing a group of plaintiffs in a class-action lawsuit alleging violations of the Telephone Consumer Protection Act against Ocwen Loan Servicing has filed a motion, accusing the defendant of attempting to “fling mud” at him after he was accused of violating a confidentiality agreement.
DELINQUENCY RATES REMAIN LOW, EXPECTED TO STAY THAT WAY: BEIGE BOOK
- Loan delinquency rates remained low and created little cause for concern according to anecdotal reports from the 12 different Federal Reserve Banks across the country. The banks submitted their information to the Federal Reserve Board, which published the subjective reports as part of its regularly scheduled Beige Book.
WORTH NOTING: An electrician in Australia used a chip bag to skip work and play golf more than 140 times during the past two years … President Trump took a swing at the Prime Minister of Great Britain yesterday, except he tagged the wrong Twitter account when he did it … Matt Lauer had a secret button under his desk that would automatically lock his door and nobody thought that was a red flag? … Ten phrases you should start saying more at work … How 41 people in Lithuania took over your Facebook feed … A computer glitch at American Airlines has left thousands of flights during Christmas week without pilots … Organizing tips to help you make the most of your space … Sears is crashing hard … Republicans in Congress have advanced a measure that would make it legal for individuals to carry concealed weapons when crossing state lines … What bosses can do to help their employees be more creative … A decanter that can pour you a drink.
The trailer for “Avengers: Infinity War” has 40 million views in one day
“The Daily Show” tackles the developments at the CFPB
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
