The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.
HOW AGENCIES CAN TAILOR THEIR STRATEGIES TO COLLECT FROM DIFFERENT GENERATIONS
- It may be a cliche to say that older individuals are not as technology savvy as younger individuals, but if it is a cliche, the sentiment is overused for a reason. Because it is very often true. Collection agencies need to be mindful of the digital savviness of the individuals from whom they are trying to collect, reminded a panel of industry experts who spoke on a webinar last week about the intricacies of collecting from members of different generations. The webinar was sponsored by Microbilt.
POTENTIAL CFPB LAWSUIT AGAINST COLLECTION AGENCY NOW ‘DEAD’: REPORT
- The Consumer Financial Protection Bureau has decided not to file a lawsuit against a collection agency that collects on payday loans, despite getting the green light to move forward from former director Richard Cordray before he resigned in November, Reuters reported on Friday. Mick Mulvaney, the acting director of the CFPB, has decided not to move forward with the suit against National Credit Adjusters and three other payday lenders, according to the report.
FCC APPROVED RULEMAKING NOTICE FOR REASSIGNED NUMBER DATABASE
- The Federal Communications Commission last week voted to adopt a second Further Notice of Proposed Rulemaking which moves the agency closer to its goal of creating a reassigned phone number database to help cut down on the number of illegal robocalls. The agency had announced the vote earlier this month.
BUFFALO BEST PLACE FOR PEOPLE TO GET ‘FRESH START’: STUDY
- There is some irony in the selection of Buffalo, N.Y., as one of the best places for people to go who are looking “for a fresh start,” according to a study compiled by LendingTree, since that city is considered to be the Detroit of the ARM industry. What makes the selection even more ironic is that “whether the state has laws to protect debtors from aggressive collections and penalties” was one of the eight variables considered when determining the best locations.
WORTH NOTING: Stormy Daniels did not spare any of the details during her interview last night on “60 Minutes” … The president’s legal team didn’t waste any time springing into action after the interview … What you need to know about Story Daniels … It’s snowing orange in Europe … Are new car prices getting to be too high? Car dealers think so … How to understand your customers without asking a single question … Workplace stress is the fifth-leading cause of death in the U.S., according to a Stanford professor … Why cardio exercise is best for your brain and your body … How airlines are doubling down on comfort in an effort to woo new passengers … People in New York are paying $10 for 30-minute naps at a cafe … Remington, the oldest gun maker in the U.S., has filed for bankruptcy protection.
Hotel employees share their secrets
The communication error we all make
The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.
