First Associates, a loan servicer, has announced the launch of its own third-party collection agency, Activate Financial.
The company will specialize in collecting automotive, credit card, installment and personal loan, student loan and healthcare debt, but “is standing by to offer support across all asset classes,” according to a press release announcing the company’s launch.
“Activate Financial is the world-class, professional collections agency that I have always wanted to build,” said Chris Shuler, Activate’s President, in a statement. “Our focus is on continuous improvement, embracing regulatory compliance, operational excellence and investing in state-of-the-art technology to maximize client satisfaction and generate superior results.”
The press release says the company is licensed nationwide. Shuler has run the company since last September, according to his LinkedIn profile. Shuler has also worked at Vital Solutions and Outsourcing Solutions, Inc.,
Without going into detail about the locations of its call centers, the press release said that the Activate “model” is to “offer first-class nearshore solutions” that meet “all regulations.” First Associates operates call centers in the U.S. and has one in Mexico, according to its website.
