SUPREME COURT RULES SOL STARTS WHEN VIOLATION OCCURS, NOT WHEN DISCOVERED
- In a major victory for the industry, the Supreme Court, in an 8-to-1 decision yesterday, determined that the one-year statute of limitations to file a suit alleging a violation of the Fair Debt Collection Practices Act starts when the violation allegedly occurs and not when it is discovered.
INDUSTRY PROS SHARE TIPS AND TECHNIQUES TO MAKE TRAINING MORE FUN AND ENGAGING
- Training collectors, especially those who have been working at an agency for a period of time, is a great idea. But the idea of having to take them off the collection floor and take time away from being on the phone to train them, especially as the industry is heading into its busiest time of the year, is not something that many agencies love to do. A pair of industry experts, during a webinar that was sponsored by Peak Revenue Learning, discussed the concept of microlearning, which delivers targeted content in short bursts that not only takes less time than traditional training, but also helps boost memory retention.
CLASS ACTION FILED OVER ‘TIME SENSITIVE DOCUMENTS’ ON ENVELOPE OF COLLECTION LETTER
- A class-action complaint has been filed against Midland Credit Management, Inc., alleging the company violated the Fair Debt Collection Practices Act by including the words “Time Sensitive Documents” on the envelope of a collection letter.
TIKTOKKER GOING VIRAL FOR OFFERING ‘DEBT PRO TIPS’
- A former debt collector has become a viral sensation on TikTok for sharing videos that aim to help consumers be better prepared when taking calls from collection agencies.
WORTH NOTING: Gerrit Cole is getting paid by the New York Yankees … After 37 years, Wanna White finally got a promotion … Are you making this work email etiquette mistake? … Easy ways to show employees you appreciate them … How to get a free burrito from Chipotle … What to do if you’re asked to sign a non-compete agreement … The top jobs of 2019 … The perils of travel baseball.
How to dust like a pro
How to survive a tornado
The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing tools provide quick, convenient, and current data that help you prioritize and successfully track people down and collect. Keep your skip tracing and debt recovery efficient and effective! Contact us to find out about our 90 Day Try Us Program. Call 800-884-4397 or visit www.microbilt.com.
SUPREME COURT RULES SOL STARTS WHEN VIOLATION OCCURS, NOT WHEN DISCOVERED
- In a major victory for the industry, the Supreme Court, in an 8-to-1 decision yesterday, determined that the one-year statute of limitations to file a suit alleging a violation of the Fair Debt Collection Practices Act starts when the violation allegedly occurs and not when it is discovered.
INDUSTRY PROS SHARE TIPS AND TECHNIQUES TO MAKE TRAINING MORE FUN AND ENGAGING
- Training collectors, especially those who have been working at an agency for a period of time, is a great idea. But the idea of having to take them off the collection floor and take time away from being on the phone to train them, especially as the industry is heading into its busiest time of the year, is not something that many agencies love to do. A pair of industry experts, during a webinar that was sponsored by Peak Revenue Learning, discussed the concept of microlearning, which delivers targeted content in short bursts that not only takes less time than traditional training, but also helps boost memory retention.
CLASS ACTION FILED OVER ‘TIME SENSITIVE DOCUMENTS’ ON ENVELOPE OF COLLECTION LETTER
- A class-action complaint has been filed against Midland Credit Management, Inc., alleging the company violated the Fair Debt Collection Practices Act by including the words “Time Sensitive Documents” on the envelope of a collection letter.
TIKTOKKER GOING VIRAL FOR OFFERING ‘DEBT PRO TIPS’
- A former debt collector has become a viral sensation on TikTok for sharing videos that aim to help consumers be better prepared when taking calls from collection agencies.
WORTH NOTING: Gerrit Cole is getting paid by the New York Yankees … After 37 years, Wanna White finally got a promotion … Are you making this work email etiquette mistake? … Easy ways to show employees you appreciate them … How to get a free burrito from Chipotle … What to do if you’re asked to sign a non-compete agreement … The top jobs of 2019 … The perils of travel baseball.
How to dust like a pro
How to survive a tornado
The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing tools provide quick, convenient, and current data that help you prioritize and successfully track people down and collect. Keep your skip tracing and debt recovery efficient and effective! Contact us to find out about our 90 Day Try Us Program. Call 800-884-4397 or visit www.microbilt.com.
