TransUnion is currently fielding its 2nd annual third-party collections industry survey. The collections industry has endured unprecedented challenges — insights gained from the survey will serve as a benchmark for how communications and technology are changing, the extent to which the fallout from the COVID-19 pandemic is reshaping the industry, and other key trends.
If you are a collections professional at a business process outsourcing company, debt buyer, collections agency, or law firm that collects debt, TransUnion wants to hear from you. Please note that your responses will be reported in aggregate; your name and company will be not disclosed to any party.
Click Here to Start the Survey
Survey participants will receive benchmarking data in advance of a summary report, to be released later this Fall. Last year’s report is available for free download here
