Valor Intelligent Processing (VIP), based in Jacksonville, Fla., recently completed its first-ever acquisition, purchasing Credit Protection Association (CPA), a collection and business-process outsourcing company based in Dallas.
Gordon Beck, the president and chief operating office of VIP, sat down with AccountsRecovery.net to discuss the transaction, how it came to pass, and what it’s been like making an acquisition during a global pandemic.
“It’s been an unbelievable experience so far,” Beck said. “The people of CPA are fantastic people. They have a great foundation. We are able to take their facilities in Tampa and Dallas along with what we have in Jacksonville, and out 600 full-time employees and are able to be a lot more diverse than we have ever been.”
Valor had been expanding into the BPO space during the pandemic, and then CPA caught the watchful eye of Anthony Marlowe, the CEO of the company, Beck said.
“When good deals and good opportunities come around and you have an owner like Anthony who is a go-getter, it ended up being a perfect storm for us,” Beck said.
Watch the video below to hear all of the details.
