The “Getting to Know” series is sponsored by Arbeit. Arbeit is a powerful, and easy to use communications platform that empowers businesses to reach more consumers. Innovative by nature, we are constantly listening to and understanding the businesses we partner with and developing long term industry relationships that allow us to be proactive in anticipating industry needs.
Steven Kusic is likely the first Isaac Newton-reading tax specialist who has participated in the “Getting to Know” series, but that is just the tip of the iceberg for the CEO of NRA Group. Read on to learn more about Steven and why you’re likely to find him either working hard in the office during weekends or out fishing.
Name: Steven C. Kusic
Job Title: CEO
Company: NRA Group, LLC
Length of Time at Current Company: 30 years.
Length of Time in Industry: 30 years.
How did you get your start in the industry?
This is a family-run business. I started working here the Monday after I received my driver’s license. Family businesses work that way.
What is your career highlight so far?
I served for nine years on on the Board of Directors for PinnacleHealth, and then became Chairman of the Board.
When or how are you most productive?
I am most productive on the weekends when no one is in the office. During normal business hours, I like to spend my time working with all of the agency’s employees.
Which industry professional do you admire most?
My father, Art Kusic, who is now retired. He liked to say, “If you want to collect more money, make more phone calls.”
What is one thing you do better than everyone else?
We are small balance collection specialists. We understand how to extract value out of small balance accounts where others cannot afford to do so.
What do you like most about this industry?
It’s definitely not the status quo every day.
What is one thing you wish you could change about this industry?
Legal Reform.
Describe a typical work day.
Now that I am not traveling due to COVID, I spend my days in the office transforming the company to take advantage of the new CFPB rules.
If you weren’t in this industry, what would you be doing?
Tax Accountant. I have a MBA in Taxation from Drexel University.
What is your guilty pleasure?
Fishing.
The Getting to Know Series is Sponsored By:
What is the best advice you’ve ever received?
Respect the process, even if it takes longer.
What are you currently reading?
The Principia: Mathematical Principles of Natural Philosophy, by Sir Isaac Newton.
What is one fact you’d like everyone in the industry to know about you
I have a very caring personality.
Who else would you like to see answer these questions?
Katie Ciprietti, Executive Director at Financial Recoveries, Mt. Laurel, New Jersey.
The “Getting to Know” series is sponsored by Arbeit. Arbeit is a powerful, and easy to use communications platform that empowers businesses to reach more consumers. Innovative by nature, we are constantly listening to and understanding the businesses we partner with and developing long term industry relationships that allow us to be proactive in anticipating industry needs.
