The CBE Group is taking over a call center that used to be used by Convergys is Clarksville, Tenn., and plans to create 500 new jobs in the area, according to published reports.
About half of the jobs are expected to be created in 2021 and the company is expected to start recruiting new hires immediately. Employment opportunities are going to be available for as soon as next month, according to a report. The jobs are being welcome and hailed by local officials, who said that the unemployment rate in the area has had unemployment rates in the double digits this year, largely as a result of the COVID-19 pandemic.
“I am excited to welcome another growing business to our community,” said Frank Tate, executive director of the Montgomery, County (Tenn.) Industrial Development Board, in a statement. “The CBE Group stood out to me with their drive to set industry standards and passion for employee professional development and growth. The expansion of CBE to Clarksville-Montgomery County brings more opportunities for our citizens to thrive.”
Convergys originally opened the call center in 1999, but scaled back operations during the past few years to the point where the building was closed, according to a report.
The CBE Group, based out of Cedar Falls, Iowa, employs about 1,300 individuals across five global locations. The company plans to hire full- and part-time employees for the Clarksville location, who will work in the company’s customer service, finance, and team management departments.
“This announcement of another round of corporate investment and a substantial number of jobs is a great Christmas present for our community,” said Clarksville Mayor Joe Pitts. “CBE is a growing company and a leading performer in its segment. We welcome CBE to Clarksville and thank them for choosing to join in our growth and prosperity,” said City of Clarksville Mayor Joe Pitts.
