GETTING TO KNOW HARRY STRAUSSER OF APPLIED INNOVATION
- To spend nearly a half-century in an industry, a few things have to be true. You absolutely have to love going to work every day, you absolutely have to be good at it, and you absolutely have to be able to constantly re-invent yourself to change with the times. Harry Strausser, the new president at Applied Innovation and a model of the decency and professionalism that exists throughout the collection industry, has all of those things, and a lot more. Read on to learn more about Harry, his love of gummy bears, and which state is the only one he has yet to visit. This series is sponsored by Applied Innovation.
VIDEO: HOW EMPATHY BOOST COLLECTION RATES WHILE LOWERING COMPLIANCE ISSUES
- There is a perception in the industry that compliance and empathy sit on opposite ends of a seesaw, and the ultimate goal for any collection operation is to find the balance between the two. But that is not necessarily the case.
JUDGE GRANTS MSJ IN FDCPA CASE OVER DISPUTED DEBT
- A District Court judge in Arkansas has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case after it was accused of engaging in harassing behavior by sending the same verification letter twice in a month in response to two dispute notices sent by the plaintiff and for not including all the information the plaintiff requested in his dispute.
BILL INTRODUCED IN HOUSE, SENATE TO AMEND FCRA, FDCPA OVER COLLECTION OF MEDICAL DEBTS
- Legislation was introduced in both the House of Representatives and the Senate yesterday that seeks to amend the Fair Credit Reporting Act and Fair Debt Collection Practices Act with respect to how medical debts are collected.
NEWSOM APPOINTS ADVOCATE TO LEAD DFPI’S CONSUMER FINANCIAL PROTECTION DIVISION
- California Gov. Gavin Newsom yesterday announced that Suzanne Martindale has been appointed the Senior Deputy Commissioner of Consumer Financial Protection at the state’s Department of Financial Protection and Innovation (DFPI). Martindale has spent the past 10 years working as Senior Policy Counsel and Western States Legislative Manager for Consumer Reports, the advocacy group.
WORTH NOTING: Hacks and tips to make your facemask more protective … An Idaho woman won $200,000 on a scratch-off ticket, and then won $300,000 the next day … Michelle Obama interviews Amanda Gorman … First-time homebuyers are getting help with their down payments … The color of your facemask can alter your perception of how safe it is … The credit card perks you should insist on … Comfort movies you can watch over and over again … This sounds important – lawmakers in Connecticut want to make pizza the state food.
More theories about “Wandavision”
A mother meets her baby that was delivered while she was in a coma
The Daily Digest is sponsored by Prodigal. Prodigal is bringing the power of AI and machine learning to lenders, creditors and collection agencies. Prodigal’s world class speech recognition software, monitors every call for compliance and collector performance with its AI trained for optimal accuracy and actionable results. Prodigal unlocks hidden value in a collection contact centre’s vast corpus of unstructured audio data by making it searchable and enabling them to improve compliance, increase operational efficiency and win new clients.
GETTING TO KNOW HARRY STRAUSSER OF APPLIED INNOVATION
- To spend nearly a half-century in an industry, a few things have to be true. You absolutely have to love going to work every day, you absolutely have to be good at it, and you absolutely have to be able to constantly re-invent yourself to change with the times. Harry Strausser, the new president at Applied Innovation and a model of the decency and professionalism that exists throughout the collection industry, has all of those things, and a lot more. Read on to learn more about Harry, his love of gummy bears, and which state is the only one he has yet to visit. This series is sponsored by Applied Innovation.
VIDEO: HOW EMPATHY BOOST COLLECTION RATES WHILE LOWERING COMPLIANCE ISSUES
- There is a perception in the industry that compliance and empathy sit on opposite ends of a seesaw, and the ultimate goal for any collection operation is to find the balance between the two. But that is not necessarily the case.
JUDGE GRANTS MSJ IN FDCPA CASE OVER DISPUTED DEBT
- A District Court judge in Arkansas has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case after it was accused of engaging in harassing behavior by sending the same verification letter twice in a month in response to two dispute notices sent by the plaintiff and for not including all the information the plaintiff requested in his dispute.
BILL INTRODUCED IN HOUSE, SENATE TO AMEND FCRA, FDCPA OVER COLLECTION OF MEDICAL DEBTS
- Legislation was introduced in both the House of Representatives and the Senate yesterday that seeks to amend the Fair Credit Reporting Act and Fair Debt Collection Practices Act with respect to how medical debts are collected.
NEWSOM APPOINTS ADVOCATE TO LEAD DFPI’S CONSUMER FINANCIAL PROTECTION DIVISION
- California Gov. Gavin Newsom yesterday announced that Suzanne Martindale has been appointed the Senior Deputy Commissioner of Consumer Financial Protection at the state’s Department of Financial Protection and Innovation (DFPI). Martindale has spent the past 10 years working as Senior Policy Counsel and Western States Legislative Manager for Consumer Reports, the advocacy group.
WORTH NOTING: Hacks and tips to make your facemask more protective … An Idaho woman won $200,000 on a scratch-off ticket, and then won $300,000 the next day … Michelle Obama interviews Amanda Gorman … First-time homebuyers are getting help with their down payments … The color of your facemask can alter your perception of how safe it is … The credit card perks you should insist on … Comfort movies you can watch over and over again … This sounds important – lawmakers in Connecticut want to make pizza the state food.
More theories about “Wandavision”
A mother meets her baby that was delivered while she was in a coma
The Daily Digest is sponsored by Prodigal. Prodigal is bringing the power of AI and machine learning to lenders, creditors and collection agencies. Prodigal’s world class speech recognition software, monitors every call for compliance and collector performance with its AI trained for optimal accuracy and actionable results. Prodigal unlocks hidden value in a collection contact centre’s vast corpus of unstructured audio data by making it searchable and enabling them to improve compliance, increase operational efficiency and win new clients.
