Crown Asset Management, LLC (CAM), a receivables management and specialty finance firm in Duluth, GA, proudly announces the addition of Stephanie Schenking as CAM’s Agency Relationship Manager. Ms. Schenking has over 20 years of experience in the financial services industry. As Agency Relationship Manager, she will serve as a liaison between CAM and network collection agencies, oversee agency adherence to CAM policy, and manage agency performance.
Most recently, Ms. Schenking spent nearly 5 years with a reputable master service provider as a Client Servicing Manager. In this role, she was responsible for client service management, agency compliance buildout, and company-wide training. She also served as Director of Client Relations for nearly 4 years with an investment firm. Prior to these positions, she worked with a well-known national investment firm for 10 years as Senior Manager where she held various roles including managing Sales and Trading teams. Ms. Schenking is an RMAI Certified Receivables Compliance Professional and an ACA Credit and Collection Compliance Officer.
“Stephanie has a keen intellect and a thorough understanding of the financial services industry. She comes to CAM with deep experience in both debt buying/servicing and investments. In addition to her credentials, she demonstrates continual motivation to grow and learn and maintains a positive can-do attitude,” stated Crown CEO and owner Brian Williams. “Her management skills combined with her communication skills as well as her strong understanding of compliance will serve her well in this role. I expect our agency partners will genuinely enjoy working with her and she will be a tremendous asset to the CAM team.”
Throughout her career, Ms. Schenking has worked in various roles and handled an array of responsibilities including risk management, dispute remediation, customer service, sales management, team leadership, compliance management, training, performance management, and client relationship management. She put that experience to work when she transitioned to the accounts receivables management industry and managed many of the same types of business aspects. She oversaw network, firm, and agency relationships, drove performance, helped onboard new clients, delivered compliance training, developed procedures, and conducted onsite audits of service providers.
“Leadership and transparency are traits that I highly value. Based on what I’ve observed since my onboarding, this is a passion I share with CAM team members. The vision is clear and the company, leaders, and management team are simply one of a kind. They have created an organizational culture where each person has the opportunity to thrive and grow as a professional. I’m thrilled to join this wonderful team and look forward to a successful future with CAM,” shared Ms. Schenking.
Outside of work, Ms. Schenking enjoys spending time with her three children, Isabella (18), Anthony (16), and Joseph (14). Most days she can be found at either a lacrosse or football field watching her boys play. She loves to travel and enjoys live outdoor music. Recently, her family added two fun and zany rescue dogs, aptly named Jim Carey and Chevy Chase. She also serves as President of PTO at her childrens’ K-12 school, VP of membership for her local swim and tennis club, and volunteers at The Community Blood Center. Ms. Schenking earned her BS in Finance from the University of Dayton and is a regular attendee at industry conferences and educational events.
About Crown Asset Management
Founded in 2004, Crown Asset Management, LLC, is a professional receivables management firm that outsources purchased accounts to a nationwide, proprietary network of collection agencies and law firms. Utilizing a cutting-edge predictive analytical model during pre-purchase portfolio due diligence, their team focuses on achieving appropriate financial returns for investors while ensuring the best possible experience for consumers. They are an RMAI Certified Receivables Business
