GETTING TO KNOW LEE-MADELINE DOWLS OF FIRST INVESTORS FINANCIAL SERVICES
- Seeing projects through to the end. A love of numbers and data. Is it any wonder that Lee-Madeline Dowls has found her home working in the accounts receivable management industry? Along with her love of data, knowing that she needs to ask for what she wants has helped her move from being a customer service rep to the director of credit reporting for an auto finance company. Read on to learn more about Lee-Madeline and what dessert is likely to make any day a cheat day if it’s in the vicinity. This series is sponsored by Applied Innovation.
APPEALS COURT AFFIRMS RULING FOR PLAINTIFF IN FDCPA CASE OVER CALL PLACED 1 DAY AFTER C&D RECEIVED
- Invoking the bona fide error defense is not a get-out-of-jail-free card for a debt collector. The defense only works if the policies and procedures it is meant to protect are reasonable. The Tenth Circuit Court of Appeals has affirmed a lower court’s ruling in favor of a plaintiff who accused a collector of violating the Fair Debt Collection Practices Act by making a collection calling the day after it received a cease-and-desist letter, ruling that the three-day window the collector gave itself to process such requests to be unreasonable.
COLLECTOR, PLAINTIFF IN $267M TCPA CASE NOTIFY APPEALS COURT OF SETTLEMENT
- Thanks to Eric Troutman at TCPAWorld.com for noticing this first … A collector that appealed a $267 million ruling against it in a Telephone Consumer Protection Act case has notified the Ninth Circuit Court of Appeals that it has reached a settlement with the plaintiff.
DFPI ISSUES PROPOSED RULES RELATED TO CONSUMER COMPLAINTS
- The California Department of Financial Protection and Innovation is inviting comments on a proposed rule that will address how consumer complaints are handled in relation to the California Consumer Financial Protection Law (CCFPL).
WORTH NOTING: Would you want to spend $2,950 a month to live in this apartment? … Toilet paper hoarding is back on the rise again … Analyzing the different tools companies use to monitor their employees … Owning a new car is getting to be very expensive … Disney has unveiled its replacement to the FastPass … The most common COVID-19 Delta variant symptoms … The Lincoln Memorial has a typo … Older people are less likely to fall for scams than young whippersnappers are.
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