JUDGE GRANTS MSJ FOR DEFENDANT IN FDCPA CASE OVER STATEMENT IN LETTER THAT WAS NEVER READ
- If a tree falls in the forest and nobody is around to hear it, does it make a sound? Similarly, if a statement in a collection letter allegedly violates the Fair Debt Collection Practices Act, but the recipient of the letter testifies that she doesn’t recall ever seeing it, does it break the law?
PLAINTIFFS SEEKING TO OVERTURN NEVADA MEDICAL COLLECTION LAW FILE MOTION TO AMEND COMPLAINT
- The plaintiffs in a suit that was filed seeking to overturn a new medical debt collection law in Nevada have filed a motion to amend their complaint, seeking to add in a new argument that the law creates a false sense of urgency in violation of the Fair Debt Collection Practices Act.
ADVOCATES ON DFPI DEBT COLLECTION COMMITTEE MAKE SUGGESTIONS TO REFORM LEGAL COLLECTIONS
- The two consumer advocates on the California Department of Financial Protection and Innovation’s Debt Collection Advisory Committee have come out and made two recommendations to protect Californians “from illegal collection practices and lawsuits.”
TCN LAUNCHES FREE ONLINE RESOURCE FOR MANAGERS
- TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today announced the launch of “The Complete Guide to Managing Call Center Agents,” a free online resource for managers.
WORTH NOTING: A woman in Belgium has been banned from a zoo because of an “unhealthy” relationship with a chimpanzee … The latest perks that some companies are offering to get employees to go back to the office … Amazon is planning on opening its own department stores … Krispy Kreme is doubling down on its vaccine donut deal … The number of people trying to get out of Afghanistan is so high that they can be seen from space … The right way to quit your job … After Rudy Giuliani was caught shaving at a dinner table, here are some rules for public grooming … Do you want to buy this avocado mansion in North Carolina for $7 million?
Tips for better sleep
Funny Friday … on a Wednesday (NSFW language)
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
